PARTICIPATION POLICY

  1. The company makes every effort to perform the scheduled excursions punctually and diligently. The company’s vessels and coaches meet all safety standards prescribed by Law for these specific tours.
  2. Passengers are covered by third party liability insurance. A sufficient number of life jackets for adults and infants, as well as a first aid kit are made available for every boat trip.
  3. Passengers should be at the embarkation point at least half an hour prior to the scheduled departure time.
  4. Underage passengers should be accompanied by at least one adult, who will be responsible for their safety and supervision.
  5. Pregnant women should inform the crew or staff about their pregnancy, so as to enjoy relevant treatment.
  6. Passengers are responsible for keeping their personal belongings and money they may carry safe. The owner company bears no responsibility for the potential loss of property.
  7. To confirm the reservation customers are required to pay the full ticket price.

CANCELLATION POLICY

  1.  In case of cancellation by the passenger the ticket fee is not refunded. Participation in the excursion on another date is made though possible, provided that there are available places and the company is notified at least two days earlier.